our terms and conditions

This privacy policy applies to the processing of personal data that we collect or you submit when you visit innodev.com and when you use our website.


1. OUR STATEMENT ON PRIVACY

At Inno Dev, it’s our mission to give you a great fashion experience right from the moment you start browsing styles from our brand, to the time that you actually receive your order. As part of your shopping experience with us, we want to ensure you that we protect and respect your privacy and handle all your personal data with care. We uphold the following principles when handling your personal data:

Below you can read more about how and why we collect and store your personal data – and who we share it with.

2. COLLECTING & USING YOUR PERSONAL DATA

We collect and store data for these main purposes:

FULFILLMENT OF YOUR ORDER

To handle your order, we need some information from you. When you place an order with us, you provide us with your full name, address, email, phone number,weight & height, address and payement screenshoot, of course, which products you wish to purchase. We use the information to fulfill your order including sending an order confirmation and packing and delivering your order.

CUSTOMER SERVICE

When you contact our customer service via email, chat or phone etc., we will register the personal data that you provide to us. Our customer service has access to all information about your order, so we can help you in the best possible way, whether you have questions about the status of your order, or if you need to return an item. Our customer service is also able to see any previous correspondence with you as this allows us to provide you with a better service.

IMPROVEMENT OF YOUR USER EXPERIENCE

We constantly strive to give you the very best user and shopping experience on our websites. We do that in different ways, but an important part of it is by tracking your browsing behaviour on our sites in order for us to improve the user friendliness, layout and overall experience of the sites. We do that by using cookies. You can read more about cookies HERE.

Text Marketing and notifications

By entering your email in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you email notifications and email marketing offers. email marketing messages will not exceed 4 a month. You acknowledge that consent is not a condition for any purchase. If you wish to unsubscribe from receiving text marketing emails and notifications or use the unsubscribe link we provided you with in any of our messages.

3. HOW LONG DO WE STORE YOUR DATA

We only store your personal data for as long as it is necessary to fulfill the purpose for which it was collected or to comply with regulatory requirements. You can also request us to delete personal data. We will comply with such request unless we are obligated to store the information for regulatory reasons or unless the information is relevant due to a pending legal case/dispute.

4. REGULATORY REQUIREMENTS

We use and store your personal data in order to comply with regulatory requirements, e.g. bookkeeping regulations. LEGAL BASES FOR COLLECTING AND USING YOUR PERSONAL DATA We collect and use your personal data on the following legal bases: